Recently, the Service Council™ hosted a webinar with ServiceNow and Xerox titled “Service Experts: Moving to Best-in-Class Field Service KPIs and Metrics.” John Perry, VP of Global Delivery ...

It’s not hard to imagine that in today’s market, your customer’s success is dependent on the speed and quality of the service provided by your company. This is the situation in the print market which ...

Xerox and Abbyy’s new translation service can translate documents rapidly. Xerox Xerox unveiled a new printer service Thursday that can scan documents and automatically print them out in another ...

The rise of cloud computing has transformed not only the way IT is managed, but also the class of services that can be delivered around almost any given product. By way of example of that phenomenon, ...

Sick of forgetting to order toner or cartridges for your company's printers and multifunction devices? Xerox has created a managed service that reminds smaller companies when its time to replenish ...