During my 30 years in the power industry, including as a state public service commissioner, five years as a FERC commissioner, president of NARUC, and chair of PG&E’s board, I’ve recognized the value ...

DAD-OF-TWO Jake Gordon has spent five years battling an energy giant over his dumb smart meter that has never worked. He’s ...

Hello! I cover the Eastern Suburbs for 7 News WKBW. If you have a story idea, please email me at Michael.Schwartz@wkbw.com BUFFALO, N.Y. (WKBW) — This summer 7 Problem Solvers has received more than a ...

For the millions of households stuck with a broken smart meter, last week's announcement that they could soon be eligible for compensation looks at first like a huge victory. As the Mail and This is ...

LANCASTER, N.Y. — Over the past several weeks, dozens of NYSEG customers in Western New York have reached out to 2 On Your Side with concerns about their recent ...

Consumers facing delays or faults with their smart meter could find it easier to claim compensation as Ofgem lays out new rules to improve standards. Millions of customers may be able to get ...

The changes are coming into effect from February and will mean customers have better access to lower cost services - as well ...

Smart meters provide detailed information so a customer can make choices about how and when to use energy and save money, according to Con Edison.

If it hasn't already arrived, the latest in energy use tracking technology is on the way for NYSEG and RG&E customers. The utilities are installing smart meters and natural gas meter modules — two-way ...