From the blog: Last week the Pensions Ombudsman said the agency would begin taking a more proactive approach to interventions, especially in appeals that can have broader implications for the pensions ...
On the go: The Pensions Ombudsman has seen delays in resolving complaints, due to the impact of Covid-19 and the increased complexity of these cases. According to the ombudsman’s annual report, ...
The Pensions Ombudsman has revealed personal pensions complaints have leapt from accounting for 25 per cent of completed investigations in 2014 to 2015 to 46 per cent in 2015 to 2016. Pensions ...
Hartley Pensions has been cleared by the ombudsman after its failure to submit a buy-back request on a storage unit investment was not deemed to have caused the client's losses. Hartley Pensions ...
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Investigation launched into £4.8bn Boots deal that provoked staff complaints and made big change
An investigation has been launched into a change Boots made to its workers' pensions as part of a £4.8 billion deal that made Nottinghamshire's largest business easier to sell off. The Pension ...
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