Complaint resolvers Ombudsman Services has created a new digital platform to ease resolutions between consumers and businesses, as well as a new brand identity to reveal the business’ future direction ...

A new complaint service aims to give us all someone to call if we are unhappy with goods or services we've been sold. The Consumer Ombudsman is intended to provide a watchdog to cover areas that up ...

Ombudsman seeing thousands of complaints related to job and investment scams - Worries about finances can make it easier for fraudsters to tempt people by promises of ‘easy money’, the Financial ...

After successfully rolling out and bedding in its cloud-based human resource (HR) and finance system, the Financial Ombudsman Service (FOS) is now digging into its functionality. In November 2021, ...

Operators could be doing more to help consumers understand the costs associated with data usage on mobiles, according to the independent organisation Ombudsman Services. "There are three things ...

New housing complaints service to help tenants and homeowners escalate their disputes A new single complaints service for renters and homeowners in England is to be launched, in a step forward for ...