If you’re considering purchasing a new gadget—whether that’s a laptop, a video game console, or a digital camera—you might expect to have access to whatever repair manuals or spare parts the ...

Update: New York Gov. Kathy Hochul signed the Digital Fair Repair Act into law on Dec. 29, 2022. Chuck Bell, advocacy program director for Consumer Reports, says, “New York is leading the way on the ...

Earlier this summer, Adam Fullerton’s mother-in-law was on vacation in Taiwan when she inadvertently splashed some water on her iPhone 6, killing it. She did what many customers with a broken device ...