When you encounter a problem, the most effective method of solving it is by getting to the root cause. You can create a fishbone diagram to help yourself determine that. Cause and effect analysis is a ...

This week’s column is my fifth and final column on root cause analysis tools for managers. In previous weeks I explained root cause analysis in general and three other great analysis tools; The Five ...

WHEN trying to solve a problem, knowledgeable managers and their workers are most likely to use many tools that would facilitate their analysis of the situation. One of these tools is Fishbone Diagram ...

Indian Railways has decided to upgrade its process of accident enquiry. The national transporter plans to introduce industry-standard cause and effect analysis techniques such as Ishikawa (Fishbone) ...