5 Chatbot Call Center Examples +3 Times You Need a Human Your email has been sent A balanced chatbot call center strategy can drive efficiency and brand loyalty but overdoing it can backfire. See ...

A new Yahoo/YouGov survey reveals huge gaps in how different generations interact with artificial intelligence.

Disagree Bot is an AI chatbot built by Brinnae Bent, AI and cybersecurity professor at Duke University and director of Duke's ...

Want to order pizza, schedule a meeting, or even find your true love? There’s a chatbot for that. Just as apps once were the hot new thing that would solve whatever problem you had back in 2009, now ...

Marketing channels or strategies with unknown ROI can be a hard sell internally with resources and budgets reserved for proven channels. This is exceptionally true for any SMB owner, marketer or ...

Edit the settings on the chatbot (under the small toggle icon on the left of the chatbox) and you’ll be able to change its ...

Researchers have recently confirmed that AI chatbots exhibit a pronounced tendency to align their responses with user ...

From blaming the victim to replying "I have no interest in your life" to suicidal thoughts, AI chatbots can respond unethically when used for therapy.